Common questions about pricing, licensing, service areas, and how we work. Still curious? Just call us.
Yes. 5 Star Plumbing & Sewer is fully licensed and insured to perform residential and light commercial plumbing work throughout California.
Yes, we provide free, no-obligation written estimates for repiping, sewer line work, water heater installation, and most other projects.
Yes — our emergency line is answered 24/7. For burst pipes, sewage backups, or major leaks, call us any time and we'll dispatch a technician.
We serve Concord and the surrounding Contra Costa County communities, including Walnut Creek, Pleasant Hill, Martinez, Clayton, Pittsburg, Antioch, Lafayette, Danville, and San Ramon.
We provide flat-rate, written quotes before any work begins, based on an on-site or camera-verified diagnosis. You approve the price up front — no hourly surprises.
Yes, all work is backed by our workmanship guarantee, in addition to any applicable manufacturer warranties on parts and equipment.
Yes — we provide written documentation of leak detection findings and repairs that you can submit to your insurance provider.
Most non-emergency estimates and jobs are scheduled within 24–72 hours, depending on scope and current demand.
Talk to a real person — no automated call trees.